Usability in Enterprise Cloud Applications

"The computer industry has been able to ship difficult-to-use products because you buy first, and then you try to use it. With the web, usability comes first, then you click to buy or become a return visitor."  -- Jakob Nielsen

Ease of Use is Hard to Do
Flashy demos and 'webified' interfaces can't hide the complexity that lurks beneath the surface of legacy ERP applications - complexity that will frustrate users and lower adoption. This whitepaper lays out seven questions to ask vendors about the usability of their enterprise apps, including:

  • How does the design enable productivity?
  • How is the application used from mobile devices?
  • How rapid is the innovation cycle?

Usability is more than skin deep. This paper will help you get below the surface.