"It's hard to convince top management that procurement is a true strategic, value-adding function if their personal experience of day-to-day buying is inefficient and unfriendly."

Get Beyond the Usability Rhetoric
This paper looks at how usability goes far beyond the user interface, and why procurement, finance and others involved in selecting, implementing and running enterprise software should take it seriously. Topics include:

  • Usability's impact on adoption - and on procurement's reputation
  • What end-users and administrators require
  • Supplier usability issues
  • Flexibility and ongoing maintenance
  • The cost of getting it wrong

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What Does Usability Really Mean?
A Spend Matters Perspective

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