Q: What did Coupa announce today?

A: Coupa announced today that it has acquired the technology assets of DCR Workforce, a leading provider of contingent workforce management and services procurement software.


Q: Who is DCR Workforce?

A: Based in Boca Raton, Fla., DCR Workforce is a leading provider of contingent workforce management and advanced services procurement software.

Coupa Services Maestro makes it easy to manage basic SOW-based services.

DCR Workforce augments Services Maestro.

DCR Workforce provides advanced contingent workforce and services management capabilities.


Q: Why did Coupa acquire DCR Workforce?

A: According to Forrester Research, on average, 58 percent of companies’ non-payroll spend is on services, yet businesses lack the visibility and control to ensure this spend is compliant and the best use of company dollars.

DCR Workforce will build upon Services Maestro to provide an advanced solution for the full lifecycle of the sourcing and management of contingent workers at scale within the Coupa BSM Platform.


Q: How big is the total addressable market (TAM) and market opportunity for Coupa?

A: According to Forrester Wave1: “Global spending on services procurement solutions will approach $700 million in 2018, primarily in the form of SaaS subscription fees.” More importantly, over $2.7 trillion was spent on human-based services in the U.S. in 2017.

The combination of Coupa and DCR Workforce is expansive by looking at both SOW-based and contingent labor spend.

1 Forrester WaveTM: Services Procurement, Q1 2017


Q: How will Coupa integrate DCR Workforce functionality into the Coupa BSM platform?

A: DCR Workforce will build upon Coupa Services Maestro, Coupa’s simple and foundational SOW-based services capability that enables companies to requisition, procure, and track delivery of services. DCR Workforce functionality will be unified into the Coupa BSM Platform to provide the world’s most comprehensive BSM platform that can seamlessly handle simple to complex services.


Q: What will the new offering be called?

A: The new offering will be called Coupa Contingent Workforce.


Q: How does DCR Workforce augment Coupa’s existing SOW-based offering (Coupa Services Maestro)?

A: Coupa Services Maestro makes it easy for anyone in your company to requisition, procure, and track delivery of basic SOW-based services. 

DCR Workforce provides advanced capabilities, enabling you to source and manage contingent workers and complex services at scale. This involves sourcing the right contingent workers, procuring their services, and onboarding and offboarding them in an easy, secure, and compliant way.

About Coupa Software

Coupa Software (NASDAQ:COUP) is the cloud platform for business spend. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at www.coupa.com. Read more on the Coupa Blog or follow @Coupa on Twitter.