On-Demand Webinar:

Managing Services Spend within a Gig Economy

Watch this on-demand webinar featuring Forrester to hear how to better source, procure, and manage your contingent workforce within your increasing external services spend.

Watch the Webinar

Managing Services Spend
within a Gig Economy

Featuring VP, Research Director, Andrew Bartels from Forrester

A trend towards a gig economy has begun. Temporary workers are expected to increase significantly in the next few years resulting in greater services spend for companies to manage. US firms alone spent approximately $10 trillion on external services in 20181.

With corporate buyers of services looking for sustainable relationships with their key services providers and contingent workforces, firms need to manage the quality, performance, and cost of these vendors. During this session you will learn about future trends and how you can prepare with a solution that allows you to:

  • Source: Find the right resource from the right supplier at the right price 
  • Procure: Consistently order from preferred services suppliers and pay competitive rates for contract workers and SOW projects, while helping you comply with local labor laws 
  • Manage: Efficiently and securely onboard and offboard contingent workers, plus gain visibility into contingent worker spend, quality of workforce and performance to objectives, to get more from your budget

1 Source: “Mapping The $9 Trillion US B2B Online Commerce Market,” Forrester Research, Inc., April 13, 2018.


Andrew Bartels

VP, Research Director


Asif Bhanwadia

Value Solutions Consultant

Dawn Tiura_SIG.jpg

Dawn Tiura

Sourcing Industry Group


Tyler Johnson

Director of IoT, Coupa

Gartner names Coupa a leader in 2016 Magic Quadrant for Procure-to-Pay Suites.