Retail Summary:

The 2022 Business Spend Management Benchmark Report


9 Community-Powered KPIs for Best-in-Class Performance Across Procurement, Risk, Invoicing, Expenses, and Payments


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Read the 2022 Retail Business Spend Management (BSM) Benchmark Report with 11 powerful KPIs to help you spend smarter, based on actual spend transactions and processing activity of US$3.3T of cumulative global business spend. You’ll learn why retailers like Costco, Macy's, Kroger, Goodwill, Sam's Mart, Tractor Supply Co, and others are concentrated on optimizing four key areas:

  1. Process Efficiency -- How efficient are your transactional BSM processes?
  2. Digitization -- How successful have you been in digitizing your BSM processes?
  3. Risk Management -- How effectively are you driving compliance and mitigating third-party risk?
  4. Spend Optimization -- How are you optimizing your spending to get the best rates and savings opportunities?

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How It Works

PROCUREMENT

Drive employee adoption and cost savings.
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INVOICING

Eliminate paper, increase efficiency and ensure compliance.
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EXPENSES

Visibility and compliance through automation. Employees love using it!
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