2020 Technology Business Spend Management (BSM) Benchmark Report

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The business landscape changed in 2020. While the technology industry hasn’t been hit as hard as other industries, many technology companies have had to adjust their hiring and spend processes to stay agile and continue to grow. It has now become even more important to have the systems in place to manage business spend and optimize processes so that budget can be prioritized and invested where it is the most impactful.

Read the 2020 Technology Business Spend Management (BSM) Benchmark Report with 7 powerful KPIs to help you spend smarter, based on actual spend transactions and processing activity of US$2T of cumulative global business spend. You’ll learn why Salesforce, Box, Peloton, Redfin, Lyft, Uber, Intel, among others, are concentrated on optimizing four key areas:

  • Process Efficiency -- How efficient are your transactional BSM processes?
  • Digitization -- How successful have you been in digitizing your BSM processes?
  • Risk Management -- How effectively are you driving compliance and mitigating third-party risk?
  • Spend Optimization - How are you optimizing your spending to get the best rates and savings opportunities?
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