Usability in Enterprise Cloud Applications
"The computer industry has been able to ship difficult-to-use products because you buy first, and then you try to use it. With the web, usability comes first, then you click to buy or become a return visitor."
-- Jakob Nielsen
Ease of Use is Hard to Do
Flashy demos and 'webified' interfaces can't hide the complexity that lurks beneath the surface of legacy ERP applications - complexity that will frustrate users and lower adoption. This whitepaper lays out seven questions to ask vendors about the usability of their enterprise apps, including:
Usability is more than skin deep. This paper will help you get below the surface.