These were the challenges facing Bourne Leisure when they set out to transform procurement. Today they have 100% user adoption, 90% electronic invoicing, and 100% spend capture.
How did they do it?
In this webcast, Hazel Brench from Bourne revealed all in a conversation with Alex Kleiner of Coupa and Simon Hurst from Xoomworks (Bourne's implementation partner). During the live webinar they discussed:
- Bourne's business drivers and challenges
- Their strategy for getting board approval
- How they persuaded skeptical users
- Why suppliers came on board